100% satisfaction for eligible custom products
Our voluntary satisfaction guarantee covers store-created custom packs and mystery boxes expressly identified in their listing as covered. If you are unhappy with an eligible product, contact support@pokemoncardseller.com with your order number to arrange a free return label and a full refund after the complete contents are returned.
What it covers
Keep all supplied contents and packaging for the return. This guarantee does not promise a particular pull, card value or grading score. It does not automatically apply to third-party sealed products, individual singles, graded slabs or accessories.
Other purchases follow the return policy. Mandatory rights for faulty, incorrect or misdescribed goods are unaffected.